Planned maintenance: Telehouse North – Core Switch Replacement

We will be replacing the core switch at our Telehouse North facility overnight on 13–14 July to increase capacity and improve the resilience of our infrastructure.
Maintenance window: 00:00 – 06:00, Tuesday 14 July 2026

Who is affected:

Rothwell broadband customers – a single outage of up to 60 minutes is expected during the maintenance window
Leased line customers – a single outage of up to 120 minutes is expected during...

Planned maintenance: Clare Park – UPS Replacement

We will be replacing the failed UPS at Clare Park Farm on 14th July to restore reliance to power cuts.
Maintenance window: 17:00–18:00, Tuesday 14 July 2026

Who is affected:

All customers with connections served from Clare Park, including those at Penn Croft and Wimble Hill.

Services should only be offline for a few minutes of the maintenance window while equipment reboots following the replacement, but are at risk for the whole window....