1310 Network

Network Core Minor incident

Nationwide City Fibre Operational

Nationwide Ethernet Operational

Nationwide FTTx Operational

Nationwide OFNL Operational

POPs Operational

Basingstoke Operational

Monk Sherborne Operational

Farnborough Operational

Langley Operational

Rothwell Operational

Nine Mile Water Operational

Overton Operational

Telephony (VoIP) Operational

Telephony - Residential Operational

60 days ago % Uptime Today

Telephony - Enterprise Operational

60 days ago % Uptime Today

1310.io Website Operational

Control Panel Operational

Other Minor incident

Current incidents

Minor incident Switch Reboot - Telehouse North

[Investigating]

The switch has been stable for 10 minutes.

We are going to continue to monitor, we will also be bringing forward the maintenance work for it’s replacement.

Minor incident Service Outage - Clare Park / Crondall / Wimble Hill

[Monitoring]

The UPS has been bypassed and all services are showing as online. We will continue to monitor for any further issues, and plan for maintenance works to replace the UPS.

Scheduled maintenances

Scheduled maintenance Planned maintenance: Telehouse North – Core Switch Replacement from 2026-07-13 23:00 BST to 2026-07-14 06:00 BST

[Scheduled]

Planned maintenance: Telehouse North – Core Switch Replacement

We will be replacing the core switch at our Telehouse North facility overnight on 13–14 July to increase capacity and improve the resilience of our infrastructure.
Maintenance window: 00:00 – 06:00, Monday 14 July 2026

Who is affected:

Rothwell broadband customers – a single outage of up to 60 minutes is expected during the maintenance window
Leased line customers – a single outage of up to 120 minutes is expected during the...

Incident & maintenance history

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