1310 Network
Scheduled maintenances
We have been notified by OFNL of essential planned maintenance that will affect connectivity to our network.
What is happening
OFNL will be carrying out maintenance on core equipment that supports our Network-to-Network Interface (NNI) at their THW location. During this work, all traffic on the OFNL NNI is expected to drop for up to one hour within the maintenance window.
When
Start: 00:01 on Thursday 4th June 2026
End: 06:00 on Thursday 4th June 2026
Expected interruption: 6 hours...
Date: 4th June 2026 between 00:00 and 06:00
Impact: Up to 6 hours outage
We will be carrying out essential planned maintenance affecting parts of our core network infrastructure.
What is happening
During this maintenance window, works will be undertaken affecting CityFibre and TalkTalk Ethernet services connected into our network. As part of these works, services delivered over these carriers may experience a temporary loss of connectivity.
In addition, ICUK-hosted services will...
Past Incidents
We have replaced the faulty cable in the cabinet and all customers are back online as of 17:35.
We have checked all customer sessions and all seem to be working correctly.
If your issue is not resolved, please reboot your router by turning the power off for up to 10 minutes and turning it back on.
We will continue to monitor the site closely for the next 24 hours and work to implement rodent mitigation in the near future.
We will issue a maintenance notification for when this works...
Scheduled Maintenance – Core Network Edge Router Software Upgrades
As part of our ongoing investment in network resilience and performance, we will be carrying out planned software upgrades on core network edge routers located within Telehouse East.
Maintenance Window:
Friday 22nd May 2026 between 00:05 and 06:00
During this maintenance window, our engineering team will be upgrading critical routing infrastructure that forms part of the core 1310 network platform. The work has been...