1310 Network

Network Core Operational

Nationwide City Fibre Operational

Nationwide Ethernet Operational

Nationwide FTTx Operational

Nationwide OFNL Operational

POPs Minor incident

Basingstoke Operational

Monk Sherborne Operational

Farnborough Operational

Langley Operational

Rothwell Minor incident

Nine Mile Water Operational

Overton Operational

Telephony (VoIP) Operational

Telephony - Residential Operational

60 days ago % Uptime Today

Telephony - Enterprise Operational

60 days ago % Uptime Today

1310.io Website Operational

Control Panel Operational

Other Minor incident

Current incidents

Minor incident Loss Of Service - Calvert Centre - Wood Lane

[Investigating]

We have migrated the hardware to a new location and the services are back online.

We are continuing to monitor, as we couldn’t move one end due to access so the link is not optimal.

We will schedule more maintenance to realign both dishes or move to fibre solution.

Minor incident Rothwell Street Cabinet Damage

[Monitoring]

Services have remained online since initial remedial works.

A maintenance window will be scheduled to complete the permanent repairs.

Customers will be notified by e-mail when this will take place.

Scheduled maintenances

Scheduled maintenance Router Service Restart from 2026-11-16 06:00 GMT to 2026-11-16 07:00 GMT

[Scheduled]

We will be carrying out planned maintenance on our core network infrastructure supporting broadband services delivered over the OFNL network.

This work includes router software upgrades and rebalancing customer connections across our infrastructure to improve network stability, performance and resilience.

Expected Impact
During the maintenance window, customers may experience brief interruptions to their broadband service as PPPoE sessions are restarted and connections are redistributed...

Incident & maintenance history

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