Service Routing Core seems to be down
Major incident
Network Core
Nationwide Ethernet
Nationwide FTTx
Basingstoke
Farnborough
2022-03-25 00:25 GMT
· 2 seconds
Updates
Post-mortem
March 26, 2022 · 17:40 GMT
This was due to an unexpected issue with one of our upstream transit providers. We routed around the problem pretty quickly and got things back up.
The problem was caused by the provider continuing to present to us as if it could route our traffic but not actually doing so, so blackholing the outbound traffic.
We’re in discussions with that provider about having some better tests in place before announcing routes to us.
Issue
March 25, 2022 · 00:25 GMT
According to our monitoring system this service has become unresponsive, we’re investigating.
← Back