Off-net broadband services down

Major incident Network Core Nationwide FTTx
2022-02-21 06:54 GMT · 1 hour, 40 minutes



The fibre provider believe the fault is now resolved, however we will be monitoring closely.

February 21, 2022 · 08:34 GMT

We’ve had confirmation now that this is a problem with the fibre provider at the Farnborough end and they have engineers working on the problem now.

February 21, 2022 · 07:42 GMT

We have a core fibre problem between Farnborough and London which is impacting our nationwide (not Farnborough or Basingstoke) FTTx services. We are investigating this now.

February 21, 2022 · 07:35 GMT

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