Site outage

Engineers identified cable damage in the rack at Telehouse North after maintenance was completed by another provider last night (unrelated to 1310).

The cable has been swapped and the services are back online.

Our apologies for this outage

Engineers are on site and investigating the issue - An update will be posted around 09:00

We have identified the issue and we are waiting on third party engineers to attend site.

This appears linked to maintenance activity on third party equipment last night which should not have affected our services.

We will update this message as soon as we have further information

Our engineers are aware of an ongoing outage from one of our national carrier links.

They have initiated third party resources to investigate

We apologise for the inconvenience this is causing and will issue another update at 08:00 when we and they have had time to investigate the issue.