Major incident: Edge Routers not announcing

Engineers have found the routing issue in the network core affecting customers on some suppliers. The team are working on a fix.

We’re aware some customers on certain suppliers may still have no service. We are investigating this urgently.

Our engineers have restored connectivity.

A review of this incident will occur in the coming day(s) and an update will be provided to this ticket with an outcome.

We do not anticipate further event(s) however if they do occur they will also be posted to this ticket.

We are investigating with our NOC team