Slades Farm POP Outage
Major incident
Other
2026-06-24 15:43 BST
· 2 hours, 58 minutes, 1 second
Updates
Update
June 24, 2026 · 16:56 BST
After initial diagnostics, 1310 need to deploy an engineer to investigate this further, on site.
As such, we expect to have an engineer on site by 10AM 25/06/2026.
Updates to follow once our initial on site checks have been completed.
Investigating
June 24, 2026 · 15:43 BST
We have been alerted to an issue at the Slades POP causing a total loss of service, affecting all customers on the HiWiFi platform.
This is currently under investigation by senior engineers.
Updates to follow upon completion of initial investigations.
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