Slades Farm POP Outage

Major incident Other
2026-06-24 15:43 BST · 2 hours, 58 minutes, 1 second

Updates

Update

After initial diagnostics, 1310 need to deploy an engineer to investigate this further, on site.

As such, we expect to have an engineer on site by 10AM 25/06/2026.

Updates to follow once our initial on site checks have been completed.

June 24, 2026 · 16:56 BST
Investigating

We have been alerted to an issue at the Slades POP causing a total loss of service, affecting all customers on the HiWiFi platform.

This is currently under investigation by senior engineers.

Updates to follow upon completion of initial investigations.

June 24, 2026 · 15:43 BST

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