OFNL Network Interconnect Maintenance from 2026-06-04 00:00 BST to 2026-06-04 06:00 BST

We have been notified by OFNL of essential planned maintenance that will affect connectivity to our network.

What is happening
OFNL will be carrying out maintenance on core equipment that supports our Network-to-Network Interface (NNI) at their THW location. During this work, all traffic on the OFNL NNI is expected to drop for up to one hour within the maintenance window.

When
Start: 00:01 on Thursday 4th June 2026
End: 06:00 on Thursday 4th June 2026
Expected interruption: 6 hours loss of service.

Who is affected
All customers whose services are delivered via the OFNL network will experience a temporary loss of connectivity while the NNI is offline. Services delivered over other networks are not impacted.

What you need to do
No action is required from customers. Connectivity should restore automatically once OFNL have completed their work. If you continue to experience issues after the maintenance window, please restart your router before contacting support.

Updates
We will post any further information on this page after the maintenance window and confirm once services are fully restored.

We appreciate your understanding while this essential work is carried out to maintain the reliability and performance of the OFNL network.

If you have any questions, please contact our support team at support@1310.io or on 0330 113 1310.