Retrospective: core router crash in Telehouse East

Minor incident Network Core Nationwide Ethernet Nationwide FTTx
2025-03-28 18:57 GMT · 2 weeks, 2 days, 2 hours, 16 minutes

Updates

Resolved

Fault has been resolved. New equipment is planned for this site in Q4 this year which will replace it entirely and bring it up to the new network design.

April 13, 2025 · 22:13 BST
Retroactive

One of the core routers in Telehouse East crashed at 17:25 which caused a few minutes of network interruption whilst BGP updated.

The router had rebooted and we are investigating why. The network is now stable and we don’t envisage a repeat incident.

March 28, 2025 · 18:57 GMT

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