Retrospective: core router crash in Telehouse East
Minor incident
Network Core
Nationwide Ethernet
Nationwide FTTx
2025-03-28 18:57 GMT
· 2 weeks, 2 days, 2 hours, 16 minutes
Updates
Resolved
April 13, 2025 · 22:13 BST
Fault has been resolved. New equipment is planned for this site in Q4 this year which will replace it entirely and bring it up to the new network design.
Retroactive
March 28, 2025 · 18:57 GMT
One of the core routers in Telehouse East crashed at 17:25 which caused a few minutes of network interruption whilst BGP updated.
The router had rebooted and we are investigating why. The network is now stable and we don’t envisage a repeat incident.
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