Major incident: core router crash Telehouse North

The router has been rebooted and is stable.

We are monitoring some issues with IPv6.

We will continue to monitor and an RCO will be provided.

We have received automated notification that there is an ongoing problem with nationwide FTTX services terminating in Telehouse North.

Services should automatically fail over to Telehouse East however this appears to have no happened. Engineers are investigating the issue and will restore service as soon as possible.

Apologies for the inconvenience this will cause.

DO NOT RESTART YOUR ROUTER OR FACTORY RESET IT