Access to some websites isn't working
Minor incident
Network Core
Nationwide Ethernet
Nationwide FTTx
Basingstoke
Farnborough
Langley
Rothwell
2024-10-02 10:58 BST
· 1 week, 5 days, 6 hours, 24 minutes
Updates
Resolved
October 14, 2024 · 17:22 BST
This has been resolved and anyone who is seeing the same issue should restart their router.
Issue
October 2, 2024 · 10:58 BST
We are receiving reports from customers that accessing some websites isn’t working from the 1310 internet.
We are investigating the cause and will provide an update shortly.
If you are having issues accessing a website, please let us know by emailing help@1310.io with the address of the website you are trying to reach so we can diagnose the problem.
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