Router reboot in Telehouse North - 30 second interruption in internet connectivity
Minor incident
Network Core
Nationwide Ethernet
Nationwide FTTx
Basingstoke
Farnborough
Langley
Rothwell
2024-02-06 20:59 GMT
· 6 days, 4 hours, 24 minutes
Updates
Resolved
February 13, 2024 · 01:23 GMT
This incident has been resolved and there are no further issues.
Power problems at Volta were the cause of the upstream routing problems.
Investigating
February 6, 2024 · 20:59 GMT
We have been notified by monitoring that a core router in Telehouse North rebooted at 20:52 this evening.
This is unexpected and appears to be a crash / lockup event. BGP took 30 seconds to withdraw the announcements and for the network to converge.
We apologise for any inconvenience this has caused.
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