10G backhaul wave - short connectivity loss
Minor incident
Network Core
Nationwide Ethernet
Basingstoke
Farnborough
Langley
2023-10-04 10:45 BST
· 5 hours, 10 minutes
Updates
Resolved
October 4, 2023 · 15:54 BST
There have been no further outages since the initial one this morning. We are still awaiting an RCA from our partners.
This will be posted to this log when available.
Retroactive
October 4, 2023 · 10:45 BST
We have just observed a 5 minute outage on one of the backhaul circuits out of Farnborough.
This caused a network reconvergence event which affected traffic for approximately 30 seconds when it first went down and again when it was restored. We have raised an RCA request with our third party supplier and will update when an update is provided.
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