10G backhaul wave - short connectivity loss

Minor incident Network Core Nationwide Ethernet Basingstoke Farnborough Langley
2023-10-04 10:45 BST · 5 hours, 10 minutes

Updates

Resolved

There have been no further outages since the initial one this morning. We are still awaiting an RCA from our partners.

This will be posted to this log when available.

October 4, 2023 · 15:54 BST
Retroactive

We have just observed a 5 minute outage on one of the backhaul circuits out of Farnborough.

This caused a network reconvergence event which affected traffic for approximately 30 seconds when it first went down and again when it was restored. We have raised an RCA request with our third party supplier and will update when an update is provided.

October 4, 2023 · 10:45 BST

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